Steps to Take if You Suspect a Leak
The federal government has created the U.S. Department of Transportation, Pipeline & Hazardous Materials Safety Administration (PHMSA) to be the federal regulatory body for pipeline operators.
In addition, pipeline companies have detailed preventative plans. They carefully build and maintain lines, monitoring them 24-hours a day. Operators have many on-going safety practices, including aerial and foot patrols, gas sampling, preventative maintenance, leak detecting equipment and participation in One-Call.
Though there are many preventative measures in place, in the unlikely event of a pipeline leak or rupture, it is imperative that you know how to protect life, property and environment in your community.
If you suspect a leak in your home:
- Leave the building immediately
- Once a safe distance away, call 911 and the pipeline company from a landline phone
- Do not switch on/off electronic devices, operate a cell phone or turn on/off lights.
If you suspect a leak outside your home:
- Leave the area immediately, walking in an upwind direction. Warn others to stay away.
- Once a safe distance away, call 911 and the pipeline company from a landline phone.
- Do not do anything that may cause a spark. This includes ringing a doorbell, starting a car or talking on a cell phone.